Free returns

Frequently Asked Questions

How can I order from the webshop?

  1. Select product: Browse categories (e.g., T-shirt, Hoodie, Accessory) and choose the desired product.
  2. Set parameters: Select the appropriate size, color, or other options.
  3. Add to cart: Click the "Add to Cart" button to add the product.
  4. Check cart: Click the cart icon in the top right corner to view the selected products.
  5. Checkout: Click the "Checkout" button, then enter the required information (personal and shipping details).
  6. Payment: Choose your preferred payment method and finalize your order.

What payment methods are available?

Card payment: Secure online payment via Stripe. Cash on delivery: Payment to the courier upon receipt of the package.

How much does shipping cost?

Domestic shipping: Shipping fee is HUF 2390. International shipping: We also ship to the European Union; fees and details are available at checkout.

How long will it take for my order to arrive?

Domestic shipping: Typically 3-7 business days from order processing. International shipping: Varies depending on the country; we will inform you of the exact timeframe upon order confirmation.

When will an item I want to buy be back in stock?

In our webshop, certain products are not continuously available in stock as they are made to order. If a product is currently out of stock but you order it, it is guaranteed to be manufactured, and once the entire order is complete, we will deliver it. Therefore, we recommend that you don't wait for a specific product to be in stock, but place your order for it as soon as possible!

For limited edition products, the order deadline is always indicated on the product page.

How can I track my order?

After placing your order, we will send you a tracking number by email, which you can use to track your package on the courier service's website.

I didn't get what I ordered!

If you notice a discrepancy between the product ordered and the product delivered, please contact our customer service as soon as possible. It is important not to return any product without prior consultation. To expedite the process, please report the discrepancy by email to [email protected] or in the customer service section, by indicating your order ID. If you received a faulty or incorrect product, please also attach a photo of it so we can help resolve the issue as quickly as possible.

What should I do if I ordered the wrong size?

You have 14 days from receipt to exchange the product or withdraw from the purchase. Please contact us at the customer service email address [email protected] or here, and we will assist you with the process.

How can I contact customer service?

For any questions or issues, please write to us at [email protected], or use the customer service menu.

I want to buy a child-sized product!

We list our products in the largest possible sizes on the product page. If a certain size is not available, it means that we are currently unable to produce it. However, if you have a custom size request, please contact us through our customer service, and we will try to help!

I'd like a photo, autograph or personalised item! Is that possible?

Currently, we are unable to send signed products, autographed photos, or personalized merchandise based on individual requests. Our offerings include pre-produced and verified items that are available to all customers.

Is online payment safe?

Yes, our webshop uses Stripe, a secure and reliable payment service provider. Your credit card details are only saved at your request; by default, we do not store them.

Is in-person pickup available?

We currently do not offer personal pickup. All orders are delivered by courier.